18 Comments
User's avatar
Tracy Mansolillo's avatar

I did not receive one but thanks for posting about it.

Fleda Wright-Bennie's avatar

Thank you for sharing this. I don’t think I had a strange email bit will more alert.

Karen Michaels 🦋's avatar

Well I’m glad I read this because I did receive one and it went to my spam box. 🤦‍♀️ So that makes me feel nervous. But thank you for the heads up. 🙏

Brandon Ellrich's avatar

Yes, I received the same email.

Charisse Tyson's avatar

I got the email, shared it with ChatGPT, and asked whether I should be concerned. Sparky, that's what I call my ChatGPT explained everything just as you did. Great job, Kristina. I can imagine seeing that email after you were having discussions with an attorney about Substack polices would be a jolt. I'm glad it was the one we all received. 😊

The Glow Guide by Jen's avatar

I didn't get it but I'm glad I read this. And the reminder to be vigilant!!

Marcin Pilarczyk's avatar

Cool post but I have to tell you, those promo inserts break the flow and make it hard to read.

I needed to go back a paragraph each time to understand what's going on.

Kristina God's avatar

Hi Marvin, thanks for Petting me know. To be honest I also hate to sound salesy. But at the same time if I don't tell people no one knows. Do you have a suggestion for me?

I mean where would it fit better

If I go with the simple CTA subscribe or so I would also need to add some context info.

I'll write a post about this as many aren't sure about CTA buttons and stuff.

Conversion is good but if course it's like a little ad break:) if I put it at the bottom I often hear no one saw it and they missed a class or so

Marcin Pilarczyk's avatar

Just put it all at the very end - if someone read the whole article then there’s where people expect upsell.

🎈Noemi from ME TIME 🎈's avatar

Got the same email. I do think your interpretation is exactly what Substack wants you to think! But I am worried still. For one… this happened in October and you tell us 6 months later? (Or 5)… Second… then entire email is hella vague!

John's avatar

Was it really the CEO???

Larry C. Brown's avatar

I received the same email. And while I'm concerned, I'm not sure what I can do other than to be careful.

Matt Tilmann's avatar

Yep, I received it as well!

William Lutz's avatar

I had one of my subscribers receive this email. He wasn't overly concerened about it, but I was a bit taken aback, since I had no prior knowledge of this. He bascially sent me the email and said, "What's up with this?" I had to admit, I had no idea. And until this post, I didn't know if was even an issue with others. I hope others don't lose subscribers over this.

How We Get Through This's avatar

I received the same email from the CEO. I told him I appreciates his "honesty and candor." BUT, I want to know who STOLE my private information? Access = STOLEN!! I also want to know what they are doing specifically to prevent this from happening again.

❤️🇨🇦Cassandra Cares 🌈's avatar

You are the 2nd person today to share this information on my feed and I appreciate it

Re stacked again 🙏❤️🇨🇦

❤️🇨🇦Cassandra Cares 🌈's avatar

Oh a friend in the UK warned that he had gotten the email this morning too

Kristina God's avatar

ah really. Who was the first?